I’d posted to both Enfocus and Adobe Acrobat in case neither team knew of the issue. So who fixes this?Īnother lesson I’m still yet to fully appreciate is not to post bug reports to social media sites such as Twitter, like I did in this instance. It isn’t a catastrophic failure of the software, but it’s certainly frustrating and will make tasks much harder for operators until this issue is resolved. In the following example, the text in the left hand column has been selected using the pre-patch version.Īnd here is how the same selection appears in the 21.007.20091 version.
#Pitstop pro upgrade install
The fault concerns the Enfocus Pitstop Pro plugin for Adobe Acrobat on Mac only in the 21.007.20091 install and has to do with items selected using Enfocus’ select tool are not highlighted (see this link for Enfocus’ own description). Instead, I was fielding questions from my colleagues concerning a previously unseen bug in Acrobat concerning “why can’t I see what I’ve selected?”.
#Pitstop pro upgrade update
I was originally aware that an update to Acrobat was available via Adobe’s replies to my earlier posts in the Acrobat.Uservoice. Unfortunately, my colleagues were not so lucky. I’m now presented with a new dialog box that informs me that an update is available and if I would like to install it now. In the following screenshot, it appears that my version is already updated.īut unlike the InDesign install that shows the version number, Acrobat DC’s version number isn’t displayed, so instead I choose to check for updates manually.
What confuses matters is that Acrobat is considered part of Adobe’s Document Cloud more than it is in Adobe’s Creative Cloud – something that can be demonstrated by going into the Creative Cloud application looking at the items installed… or could simply be an unreported bug. I did this by going to Acrobat’s preferences, navigating to updates, and unchecking the dialog box that says Automatically install updates.
#Pitstop pro upgrade software
In my case, updating Acrobat is something I have to do manually, having learned the hard way what can happen when software – used in a production environment – is changed without warning and affects components of production. Unfortunately for many Adobe Acrobat users, the software had already updated – usually without the operator’s knowledge – until the signs of problems presented themselves, and by then it was too late.
0 kommentar(er)
